San Francisco has hundreds of IT providers. How do you pick the right one when you’re a small business that just needs things to work?
Here’s what separates professional IT support from “someone who can fix computers.”
Professional IT vs. Ad-Hoc Support
| Ad-Hoc / Break-Fix | Professional Managed IT | |
| Response | When they’re available | 30-60 minutes guaranteed |
| Prevention | None (fix after break) | 24×7 monitoring catches issues early |
| Backups | Maybe, if you ask | Automatic, daily, tested |
| Security | Antivirus (maybe) | Full stack: endpoint + monitoring + MFA |
| Pricing | Hourly (unpredictable) | Flat monthly (predictable) |
| Knowledge | Starts from scratch each visit | Knows your environment deeply |
| Availability | Business hours (if lucky) | 24x7x365 |
What Professional IT Should Include
- All devices monitored and managed (Syncro)
- Identity and access management (JumpCloud)
- Endpoint security on everything (Malwarebytes)
- 24×7 threat monitoring (RocketCyber)
- Automated offsite backups (CrashPlan)
- Microsoft 365 or Google Workspace administration
- New hire onboarding and secure offboarding
- Vendor management (we deal with your ISP, etc.)
- Monthly reporting on system health
Who We Serve in San Francisco
Businesses with 5-250 computers: auto shops in Bayview, contractors in Dogpatch, dental offices in the Sunset, law firms downtown, startups in SoMa, warehouses in South SF. If you have computers your business depends on, we keep them running.
Need IT help? Seashore IT provides flat-rate managed IT for businesses with 5-250 computers across the Western US – from auto shops and contractors to law firms and healthcare practices. Call (833) 997-6886 or email info@seashoreit.com.
Seashore IT – Your transparent IT partner, aligned to your goals, embedded in your success.