IT Support for Remote and Distributed Teams

Remote team with IT problems? Call 844-867-1587. We respond in 30-60 minutes.

No office doesn’t mean no IT support. Seashore IT provides full managed IT for remote-first companies, hybrid teams, and distributed workforces. Our entire management stack is cloud-based – we secure, monitor, and support your team’s devices regardless of where they are.

Common Problems We Solve for Remote Teams

  • No one to call when a remote employee has a tech problem
  • New hires waiting days for a configured laptop
  • Inconsistent security across personal and company devices
  • No visibility into what devices are out there or whether they’re patched
  • Employees using weak passwords with no MFA
  • No backups on remote machines (if a laptop dies, the data is gone)
  • Compliance requirements (SOC 2, HIPAA) that seem impossible without an office

How We Support Remote Teams

Device Management Anywhere

JumpCloud manages every device in your fleet – enforcing security policies, pushing updates, and controlling access regardless of location. Employee in Portland, Austin, or Miami? Same level of management and protection as if they were sitting in your office.

Ship-and-Go Onboarding

New remote hire? We configure a laptop with your full security stack, applications, and access – then ship it directly to them. They open the box, sign in, and they’re working. No IT person needs to be in the same zip code.

Remote Helpdesk

When something breaks, your team calls us directly. We troubleshoot and fix issues remotely in real-time – screen sharing, remote access, whatever it takes. 30-60 minute average response, 24x7x365.

Security Without an Office

  • Endpoint protection (Malwarebytes) on every device
  • 24x7x365 threat monitoring (RocketCyber)
  • MFA enforced across all applications
  • VPN for secure access to company resources
  • Remote wipe capability for lost or stolen devices
  • Automated offsite backups (CrashPlan) on every machine

Microsoft 365 & Google Workspace Administration

We specialize in administering and supporting Microsoft 365 and Google Workspace environments – the backbone of most remote teams. User management, security configuration, email policies, shared drives, Teams/Meet setup, and ongoing support.

Secure Offboarding

When a remote employee leaves, we disable all access instantly, wipe company data from their device remotely, and ensure nothing walks out the door. Critical when you can’t physically collect a laptop.

Compliance for Remote Companies

SOC 2, HIPAA, and other frameworks don’t require a physical office – but they do require documented controls over devices, access, and data. We implement and maintain these controls for distributed teams, with the documentation to prove it to auditors.

Who This Is For

  • Fully remote companies (no office at all)
  • Hybrid teams (some office, some remote)
  • Multi-location businesses with employees across states
  • Companies with 1 to 250 employees
  • Any business that needs IT support but doesn’t have everyone in one building

Call 844-867-1587 or email info@seashoreit.com.

Seashore IT – Your transparent IT partner, aligned to your goals, embedded in your success.